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Shipping & Payment Policy — Lastenigma.art
1. International and Local Shipping Options
Lastenigma.art proudly ships worldwide.
We offer both domestic (local) and international shipping options to accommodate our customers around the globe.
All orders are packaged with care to ensure that your artwork and merchandise arrive in perfect condition.
Local and international shipping carriers may vary based on your location and the type of product ordered.
2. Supported Shipping Zones
We currently ship to most countries in North America, South America, Europe, Asia, and parts of Africa and Oceania.
If your region is not listed or shipping is unavailable to your address, please contact us before placing your order so we can explore alternative delivery methods.
Please note: Some international locations may experience extended delivery times due to customs clearance or carrier limitations.
3. Shipping Costs
Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.
Occasionally, promotional offers may include discounted or free shipping within certain regions or for orders exceeding a specified amount.
Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.
4. Returns, Exchanges, Damages, and Lost Packages
We aim for every customer to be fully satisfied with their purchase.
Returns & Exchanges:
Damages:
If your order arrives damaged, please contact us within 7 days of receipt with photos of the damage. We will review the claim and offer a replacement or refund when applicable.
Lost Packages:
If your package is lost in transit, contact us immediately. We will work with the carrier to locate it or issue a replacement. Please allow sufficient time for delivery before reporting a package as lost (especially for international orders).
5. Order Processing and Delivery Times
You will receive a shipping confirmation email with tracking details once your order has been dispatched.
6. Payment Options
We accept the following payment methods:
All transactions are processed through encrypted and secure gateways to protect your payment information.
7. Payment Requirements and Instructions
Full payment is required at checkout to confirm your order.
Once payment is successfully processed, you’ll receive an order confirmation email.
If payment fails or is incomplete, your order will not be processed until the issue is resolved.
Please double-check your billing and shipping information before completing your purchase to avoid delays or errors.
8. Contact Information
For questions about shipping, payment, or your order status, contact:
📩 Email: orders@lastenigma.art
🌐 Website: https://lastenigma.art